Our commitment to communities

We're committed to working with landholders, communities and other stakeholders to inform the development of NSW renewable energy zones (REZs) and electricity infrastructure projects.

How we engage with communities

We use a number of methods to keep communities informed and engaged during the development of our projects:

  • notifications and newsletters
  • community information sessions
  • working groups and forums including community reference groups and First Nations working groups
  • pop-up displays at local events and towns
  • advertisements
  • social media
  • feedback and surveys in REZ communities
  • intergovernmental and council steering committees
  • landowner consultation
  • through this website and our interactive map.

Visit our pages about REZs and projects to read the latest updates and community information.

To receive the latest updates to your email inbox, you can register for our mailing list

New England REZ community info session

Having your say

We value community input into the development and delivery of our projects. We encourage you to contact us at any time with questions and concerns.

As part of the planning approval process, we will provide regular opportunities for landowners, communities and stakeholders to provide feedback on our projects. This includes displaying environmental impact assessment documents for public exhibition.

All feedback will be considered as part of the project development process.

Central-West Orana REZ Community Information Centre

Our engagement principles

  • We engage early and throughout our projects.
  • We ensure that everyone has the opportunity to be included in consultations.
  • We listen and respond to community feedback.
  • We respectfully engage with First Nations people and protect their cultural heritage.
  • We provide clear, accurate and timely information.
  • We work with communities and First Nations groups to deliver meaningful community benefits.

When engaging with EnergyCo, we ask the community to:

  • engage respectfully with our team and other community members when participating in meetings, information sessions and other activities
  • clearly identify the reasons for a complaint and provide relevant supporting information to help us investigate and respond appropriately
  • carefully consider any responses provided by EnergyCo
  • understand that some matters or policies are still being developed as the project progresses, and a final position may take time

A man in a white polo and another man in a hat are in conversation at a table with maps of the proposed Hunter Transmission Project.

Community engagement on renewable energy zones and projects

Learn about upcoming events and how we're working with communities across our projects.

Get in touch

Contact us

Visit our contact page to find contact details for project teams across EnergyCo.

If English is not your first language and you would like help understanding project information, contact the Translating and Interpreting Service on 131 450 and ask them to call us on 1800 118 894.

We take all complaints seriously. We will work to ensure complaints are received, addressed, resolved and recorded in an appropriate manner.